Learn how to plan and complete an upgrade from Windows 7 to Windows 10 for your organisation's computer network.
What you'll learn:
1) Planning your upgrade project and Communicating with departments within your organisation.
2) Disposing of old equipment securely and Auditing your network environment.
3) Preparing your helpdesk team for additional incoming queries
Requirements:
To have some previous experience as a 2nd or 3rd line IT Support Technician.
Description:
Over this course, you'll learn about the different stages involved in upgrading an organisation's computer network from Windows 7 to Windows 10, this includes considerations such as:
* Planning your upgrade project
* Identifying potential issues before proceeding with the upgrade
* Auditing your network environment
* Communicating with various departments within your organisation
* Ensuring that your IT helpdesk team are prepared to deal with additional incoming support requests.
* Disposing of old equipment securely